Comment posted Clydelink Kilcreggan-Gourock service suspended amidst queries by janeanne.
My parents and 2 young children went for the boat this am to find it cancelled. They had to cancel day trip to Dunoon as the bus wud take so long round by road to Gourock to catch the Dunoon ferry with no guarantee of ferry home available.
They went back to Rosneath with the children and were given a local number to phone to check if ferry service resuming in afternoon. After calling they were told the boat was back on for 3pm one and took a taxi back to Kilcreggan to find that it wasn not back in service and coach service was all that was running.
This is an outrageous way to treat customers; left to them to phone and check about service and then given erroneous information. My parents are pensioners and were then forced to endure an hour and a half road trip with the children instead of 15min crossing. Not to mention the fact they had to get home by rail and bus afterwards.
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