This course is suitable for Managers or Team Leaders who want to improve their skills in motivating staff, improving performance and overcoming difficulties they may face in their management role.

This one day course includes:

• The nature of work motivation and what this means for managers
• Managing absence
• Dealing with a newcomer’s poor performance
• Dealing with conflict
• Improving performance

Places cost £110 per person.

To book a place, contact Charlotte Lee on 01546 510209 or email: charlotte.lee2@btinternet.com